Terms of use
Terms of Service
These terms govern the use of the STEN platform. Please read them carefully.
Table of contents
General terms
STEN is an Estonian marketplace platform where users can publish requests, receive offers, communicate, and complete transactions.
Account creation
To create an account, users must complete identity verification. Each user is responsible for their account security.
Marketplace rules
Users must follow applicable laws and STEN platform rules.
Listings
Listings must be accurate, honest, and legal. See the prohibited items page for restricted goods.
Payments
STEN uses the Stripe Connect secure payment platform. The platform never holds funds itself.
Fees
STEN charges a 5% platform fee on each transaction.
Liability
STEN is an intermediary platform. Transactions occur between the buyer and seller.
Account termination
Users can close their account at any time. STEN may suspend accounts for rule violations.
Disputes
Dispute resolution follows the laws of the Republic of Estonia.
Changes
STEN may update these terms. We will notify you of significant changes in advance.
Applicable law
These terms are governed by the laws of the Republic of Estonia.